Call center agent role openings at KHM Group are now live for motivated, passionate individuals ready to support students pursuing international education. If you’re confident on calls, know how to connect with people, and can provide accurate academic guidance, this is the job you’ve been waiting for. With locations in Islamabad, Rawalpindi, and Barkhan, the company offers you a chance to help students reach their educational dreams globally.
KHM Group of Companies is actively seeking talented professionals to join its first shift team. As a trusted name in educational consulting, the company provides a dynamic environment where you can grow your career, sharpen your skills, and truly make a difference in students’ lives.
Job Purpose – Support Students with Study Abroad Queries
H3: Serve as the First Point of Contact
As a call center agent, your primary task is to answer queries from students interested in studying in countries such as the UK, USA, Canada, Australia, UAE, Turkey, and Malaysia. You’ll provide accurate, reliable details about the application process, visa requirements, courses, and scholarship opportunities.
Your communication will often be the first impression a student gets of KHM Group’s services, so maintaining a positive, professional tone is crucial. You’ll guide students by understanding their academic goals, ensuring they select programs aligned with their aspirations and qualifications.
Top Call Center Agent Role at KHM Group
Explore an exciting call center agent role at KHM Group across multiple cities. Help students study abroad with expert guidance.
Key Responsibilities of the Call Center Agent Role
- Answer incoming calls from students and guardians
- Provide comprehensive information on academic programs abroad
- Explain the visa process, admission timelines, and necessary documentation
- Recommend ideal courses and destinations based on the student’s background
- Maintain accurate call logs and student records
- Follow up on inquiries to ensure application completion
- Collaborate with the internal student advisory and marketing teams
- Meet KPIs, including call handling time, customer satisfaction, and lead conversions
Required Skills and Experience
- Minimum Education: Bachelor’s degree (any discipline)
- Experience: At least 1 year in a similar role
- Location: Multiple cities – Islamabad, Rawalpindi, Barkhan
- Excellent communication and call handling skills
- Confidence in guiding students about international education
- Familiarity with different visa types and education systems abroad
- Strong multitasking, CRM usage, and data management skills
Why Work at KHM Group?
Make an Impact in the Education Sector
KHM Group is a respected leader in the recruitment and educational consultancy industry. Here, every agent contributes to helping students achieve life-changing study opportunities.
By joining the team, you’re stepping into a collaborative environment with supportive leadership and regular performance reviews. Whether it’s a student’s dream of studying in London or Sydney, your guidance will be a stepping stone.
H3: Benefits You’ll Enjoy
- Competitive salary packages
- Growth and career advancement within the firm
- Training on international admissions and visa policies
- A diverse, friendly, and goal-driven workplace
Job Details at a Glnce
- Industry: Recruitment / Education Consulting
- Function: Telemarketing / Customer Support
- Total Positions: 2
- Job Type: Full-time, Permanent
- Shift Timing: First Shift (Day)
- Gender: Open to all
- Age Requirement: 22–35 years
- Deadline to Apply: May 19, 2025
- Posted On: April 18, 2025
Who Should Apply?
This call center agent role is ideal for fresh graduates with strong communication abilities or professionals with 1–2 years of call center or telemarketing experience. If you enjoy helping people, understand international education systems, and can meet performance targets, you’re the perfect fit.
Even better, if you have experience with student advisory services or working in the education sector, your skills will stand out during hiring.
Final Note: Ready to Apply?
If you’re ready to take your communication career to the next level, don’t miss this opportunity. This call center agent role is more than just answering phones — it’s about being a trusted resource for future global graduates.
