Call Center Agent Job in Lahore now open at ATA Solutions Pvt. Ltd., offering 15 full-time night shift positions for motivated and fluent English-speaking female candidates. This is your chance to step into the thriving world of telemarketing and customer support with a well-established IT company in the heart of Gulberg 3, Lahore. If you are looking for a stable and rewarding entry-level position, this role is designed for you.
ATA Solutions is hiring for its dynamic telemarketing team. With over a decade of excellence in customer acquisition and support, the company is known for its professional work environment, competitive pay packages, and a supportive team culture.
Why You Should Apply for This Call Center Agent Job in Lahore
ATA Solutions provides a platform for young women to begin or boost their professional careers in customer service. In addition to an inclusive environment, employees benefit from regular training, skill development, and career progression. This role is ideal for fresh candidates or those with limited experience, aiming to gain strong communication and telemarketing skills in a professional setup.
Moreover, the company’s location in Gulberg 3 offers easy access to public transport and safe commute options for night shift employees.
Call Center Agent Job in Lahore Exciting Career Opportunity at ATA Solutions
Call Center Agent job in Lahore at ATA Solutions. Apply now for night shift positions. Ideal for females fluent in English and skilled in telemarketing.
Responsibilities for the Call Center Agent Job in Lahore
- Answer incoming customer calls and initiate outbound calls.
- Provide product-related information and assist with service issues.
- Handle complaints professionally and resolve them as per company policies.
- Record customer details and interaction outcomes in the CRM system.
- Escalate unresolved issues to relevant departments.
- Meet performance benchmarks such as average handling time and customer satisfaction score.
- Adhere to call scripts and company-standard operating procedures.
- Stay informed on latest product knowledge, promotions, and service protocols.
Essential Skills for the Call Center Agent Job in Lahore
- Strong telemarketing skills and persuasive communication
- Excellent spoken English
- Customer acquisition and complaint handling abilities
- Familiarity with CRM systems is a plus
- Ability to work efficiently during night shifts
This role is designed for passionate individuals ready to make a mark in the telemarketing industry, particularly those with a flair for conversation and problem-solving.
Job Details
- Industry: Information Technology
- Functional Area: Telemarketing
- Job Channel: Women Jobs
- Total Positions: 15
- Job Type: Full-Time / Permanent
- Job Shift: Third Shift (Night)
- Location: Gulberg 3, Lahore, Pakistan
- Experience Required: Less than 1 year (fresh candidates welcome)
- Education Level: Non-Matriculation acceptable
- Gender Preference: Female
- Age Range: 18 to 40 years
- Apply Before: June 10, 2025
- Posting Date: May 23, 2025
Career Growth and Company Environment
ATA Solutions provides not just a job, but a clear path toward a long-term career in telecommunication and IT services. Team members are offered:
- Skill development programs
- Career advancement opportunities
- Competitive salary and performance incentives
- Friendly and professional work culture
For more female-specific opportunities, explore our women-focused job listings and visit our career section for telemarketing roles.
Helpful Resources for Call Center Agents
- Customer Service Best Practices – Zendesk
- Call Center Management Tips – Call Centre Helper
- Telemarketing Techniques Guide – HubSpot
These resources can support your professional journey and help you deliver exceptional customer experiences.
How to Apply
To apply for the Call Center Agent job in Lahore, prepare a CV that highlights your communication skills, English fluency, and willingness to work night shifts. Submit your resume through ATA Solutions’ official application portal before the deadline.
Note: This job is open to female applicants only. Shortlisted candidates will be contacted for interviews.
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