About Premio Travel & Tours Pvt Ltd
Customer Service Officer Multan Pakistan Premio Travel & Tours Pvt Ltd is one of the leading travel agencies in Pakistan, offering comprehensive travel solutions including airline ticketing, tour packages, visa assistance, and corporate travel management. With a focus on excellent customer service, the company is expanding its team in Multan.
Customer Service Officer
As a Customer Service Officer, you will be the face of Premio Travel, interacting directly with customers to address their travel needs, resolve issues, and ensure an exceptional service experience. This role is ideal for someone who is passionate about travel, people-focused, and highly organized.
Key Responsibilities
- Greet and assist walk-in clients and respond to inquiries via phone, email, or WhatsApp.
- Handle customer bookings, ticketing, reservations, and tour-related queries.
- Resolve customer complaints or concerns efficiently and professionally.
- Provide accurate travel information and documentation guidance.
- Maintain records of customer interactions and transactions.
- Coordinate with internal departments and travel partners to ensure seamless service.
- Follow up on client feedback to improve service quality.
Customer Service Role at Premio Travel & Tours Multan
JoinCustomer Service Officer Multan Pakistan as a Customer Service Officer. Handle client bookings, and grow your career company. Apply now!
Skills & Qualifications
- Bachelor’s degree (preferably in Tourism, Business, or Communications).
- 1–2 years of customer service experience (travel industry preferred).
- Excellent verbal and written communication skills.
- Proficiency in MS Office and CRM tools.
- Knowledge of GDS systems (Amadeus/Sabre) is a plus.
- Ability to multitask, stay calm under pressure, and resolve conflicts tactfully.
- Strong interpersonal and organizational skills.
Working Hours
- 6 days a week (Monday–Saturday)
- 9:00 AM – 6:00 PM
Why Join Premio?
- Dynamic work environment with career growth opportunities Customer Service Officer Multan Pakistan
- Training and development in the travel industry
- Competitive salary package
- Work with a passionate and professional team
How to Apply
Send your updated CV and cover letter to:
jobs@premiotravel.com
Please mention Customer Service Officer – Multan in the subject line.
Join Premio Travel & Toursas Customer Service Officer Multan
Location: Multan, Pakistan
Company: Premio Travel & Tours Pvt Ltd
Job Type: Full-Time | Office-Based
